At Health Ninja, your satisfaction means everything to us. While we do not accept return or refund requests once an order is confirmed, we’re always ready to help in case of genuine concerns like product damage.

Damaged Product
If your order arrives damaged, don’t worry — we’ve got your back!

Please reach out to us within 5 days of delivery by emailing info@healthninjafoods.com. To help us resolve the issue quickly, kindly include:

Your order number

A clear photo of the invoice

One image of the outer packaging

Two clear images of the damaged product

Our team will respond within 24–48 hours and ensure a smooth resolution — whether it's a replacement or another fair solution.

Multiple Item Shipments
If your order includes multiple products and only one item is affected, we’ll replace only the damaged product. We believe in finding a solution that’s fair and hassle-free for everyone.